Comparison
SolvePoint vs Square Appointments
Square Appointments gives clients a button to book themselves. SolvePoint answers the clients who message you instead, and books them in the chat.
Square Appointments is solid booking and card-payment software, and it adds a Book Now button to Instagram. But a button only helps clients who use it. The ones who DM “how much for a full set, any time Friday?” still need a reply, and that’s what SolvePoint does, in your voice.
Try SolvePoint freeSide by side
| Feature | SolvePoint | Square Appointments |
|---|---|---|
| Replies to Instagram and Facebook DMs | Yes: answers every Instagram and Facebook DM in your own voice, day and night | No AI DM replies mentioned on its pricing page |
| Books clients from a DM | Books the client from the chat, in the same conversation | No: an Instagram “Book Now” button |
| Monthly price | £49 a month, flat. Nothing until it’s replying to your clients | Free (one location), Plus £29, Premium £69 a month per location |
| Card fees | Stripe’s standard fees, paid to your own Stripe account; bank transfer free | 1.4% + 25p online (UK cards); 1.6–1.75% in person |
Square Appointments’s details are from its own public pages, checked on 20 October 2026; prices change, so check them before you decide.
Why techs choose SolvePoint over Square Appointments
Answers, not just a button
Clients who ask a question get an answer with real free times and a booking, without leaving the chat.
Sounds like you
Learned from your own chats, so your regulars still feel they’re talking to you.
Made for UK beauty
Infills or new sets, wedding enquiries, holidays, running-late texts: it’s built around how techs work.
Deposits your way
Card through your own Stripe account, or bank transfer with the details on a secure page.
Square Appointments may suit you better if you need a card reader and till in the salon and clients mostly book themselves.
Questions
Does Square Appointments reply to Instagram DMs?
Its UK pricing page mentions an Instagram “Book Now” button but no AI that replies to messages, as of 20 October 2026. SolvePoint replies to the DM and books the client.
Is Square Appointments free?
Square has a free plan for a single location, with card fees on payments. Plus is £29 and Premium £69 a month per location.
Can I use Square for card payments in the salon and SolvePoint for bookings?
Yes, they do different jobs: SolvePoint books clients from your DMs and takes deposits; Square can still take payments at the end of the appointment.
Try it on yourself first
Free to set up and test. £49 a month only once it’s replying to your clients.
Set it up free