SolvePoint for nail techs
Your nail DMs answered while your hands are full
Gel on one hand, phone buzzing on the desk. SolvePoint answers price questions and booking requests in your own voice, offers times that are really free and books them in, so you can keep your eyes on the nails.
No card needed. Free to set up and test; £49 a month once it’s replying to your clients.
How much is BIAB with removal? Anything Saturday?
Hey! Removal and BIAB is £38 and takes about an hour and a half. I’ve got 10am or 1pm Saturday x
1pm please!
Lovely, removal and BIAB on Saturday at 1pm, £38. What’s your full name and mobile? x
Sound familiar?
- “How much is BIAB with a removal?” ten times a day
- Clients who want a time you don’t have, then go quiet
- Losing evenings to replying to messages after a full day
What it does for nail techs
SolvePoint replies to your Instagram and Facebook messages in your own voice, learned from screenshots of your real chats, offers times that are really free and books them into your diary.
Prices and lengths, right every time
It quotes from your own service list, adds things up when a client wants a removal and a new set, and only offers times long enough for both.
Nail art pics saved
Inspiration photos sent in the chat are attached to the booking, so you know what you’re doing before they arrive.
Two of you? One visit
Friends or a mum and daughter booking together are booked one after the other, with each person’s service checked first.
Confirmation and reminder texts
Clients get a text when they’re booked in and a reminder the day before, which helps with no-shows.
£49 a month. Free to set up.
Add your services, hours and voice and try it on yourself in the test chat for free. You only pay once it’s replying to your clients. No contract, cancel any time. We’re at the last stage of Meta’s approval for connecting Instagram and Facebook, so set up now and connect the day it opens.
Set it up freeQuestions nail techs ask us
Can it quote for a removal plus a new set?
Yes. Add your services with their prices and how long they take, and it adds them together and only offers times with enough room for the whole visit.
What if a client wants nail art you don’t list?
It only books the services you’ve added. Anything else, like a custom design price, comes to you as a question while the AI carries on with the rest of the chat.
Does it work with my Instagram business account?
Yes. You connect the Instagram business or creator account and Facebook Page you already use. Clients keep messaging you exactly as they do now.
More questions? See how SolvePoint works or email carl@solvepoint.co.uk.