SolvePoint for pmu and microblading artists
Your PMU enquiries answered. Consultations booked.
Permanent make-up clients ask a lot of questions before they book, and they usually message when you’re mid-treatment. SolvePoint answers what it can from your information, books consultations and treatments into your diary and takes the deposit, and passes anything clinical to you.
No card needed. Free to set up and test; £49 a month once it’s replying to your clients.
Hi, how much are powder brows? x
Hi lovely! Powder brows are £250 including a top-up. I start with a free 20-minute consultation, would you like to book one? x
Yes please, Saturday?
I’ve got Saturday at 10am or 1:30pm for a consultation. Which suits you? x
Sound familiar?
- The same questions about price, healing and what to expect, over and over
- Long appointments, so every DM waits until you’ve finished
- Deposits chased by hand, and no-shows on a three-hour slot
What it does for pmu and microblading artists
SolvePoint replies to your Instagram and Facebook messages in your own voice, learned from screenshots of your real chats, offers times that are really free and books them into your diary.
Consultations first, if you want them
Add a consultation as its own service and write your rules in the information you give clients, so it books the consultation before a treatment.
Deposits that hold the slot
Take a deposit by card (through your own Stripe account) or bank transfer. The slot is held while the client pays and released if they don’t.
Passes the clinical questions to you
Medical questions, complaints and anything it isn’t sure about come to you, flagged in your inbox, and you can take over any chat at any time.
Your cancellation policy, applied
Set what cancelling late costs. It tells clients when they ask or when they cancel, and works out the amount for you.
£49 a month. Free to set up.
Add your services, hours and voice and try it on yourself in the test chat for free. You only pay once it’s replying to your clients. No contract, cancel any time. We’re at the last stage of Meta’s approval for connecting Instagram and Facebook, so set up now and connect the day it opens.
Set it up freeQuestions pmu and microblading artists ask us
Will it give medical or aftercare advice?
It answers from the information you give it. Medical questions and anything it isn’t sure about are passed to you, and you can take over any chat at any time.
Can it insist on a patch test or consultation?
Write the rule in the information you give clients, add the consultation as a service, and it tells clients and books that. Anything it can’t decide comes to you as a question.
Can I take a deposit?
Yes. You choose the deposit for each service and whether clients pay by card (through your own Stripe account) or bank transfer. The slot is held until it’s paid.
More questions? See how SolvePoint works or email carl@solvepoint.co.uk.